Take Customer Satisfaction Survey
Scout values our users opinions and in our effort to provide Kansas City area motorists with a world class intelligent
transportation system, we would like your feedback. Please take a few moments to complete the survey below.
We thank you in advance for helping us serve you better.
1. Approximately how many days a week do you routinely commute on Kansas City-area freeways?
2. What freeways do you travel most often during workweek rush hours?
3. Are you signed up for "My KC Scout" Web Alerts?
If not, why?
4. Is the web alert service compatible with your phone?
How was the web alert sign up process?
5. When you see an incident message on the Scout sign on the freeway do you change your route?
6. Are Travel Times reliable – within 5 minutes?
7. Do you utilize Scout's mobile website?
If not, why?
8. Are you familiar with Scout's I-435 ramp metering project?
Do you have any comments, questions or concerns about the project?
9. To better understand rush hour traffic patterns please provide us the beginning and end of your freeway commute. (For example, you enter I-435 at Holmes and exit I-35 at Johnson Drive)
10. Regarding other messages posted on Scout's freeway signs, would you like to see safety-related messages such us "Buckle Up" and "Don't Drink and Drive" posted periodically?
11. Other Comments: